Contact
Contact 503 Garage Door
Call or text the same number for a garage door repair anywhere in the Portland metro or Clark County. A text with two photos gets you a named repair and its posted price fastest.
How to reach us
One number takes both calls and texts, and email works for anything that can wait a day.
- Phone
- (503) 610-4838
- Text
- (503) 610-4838 (same number, photos welcome)
- Hours
- Monday to Saturday, 7am to 9pm. Closed Sunday. Emergency garage door repair until midnight.
- Service area
- Portland, the Westside and Eastside suburbs, and Clark County, Washington. Counties: Multnomah County, OR; Washington County, OR; Clackamas County, OR; Columbia County, OR; Clark County, WA.
- Visits
- Mobile service only. We come to your door; there is no shop to drop by.
- License
- Licensed and insured.
What to text us for a fast, exact price
These six details let us name the part and the posted price without a diagnostic visit.
- One photo of the whole door from the driveway, taken with the door closed if it will close.
- A close photo of the spring above the door, or of the cable on each side if one looks slack.
- The label on the back or side of the opener motor, if the opener seems to be part of the problem.
- One sentence on what happens when you press the button: a grinding noise, no movement, or up a foot and back down.
- Your cross streets or ZIP code, so we can check the route.
- The windows when someone over 18 can be home.
Messages after hours
Calls and texts that arrive after hours join the queue for the next business day, in the order they came in. If the door is stuck open or a car is trapped, say so in the message so we can plan the route around it.
If a spring or cable has broken, leave the door where it is and keep people and pets clear of it until we arrive. The symptom pages explain what is safe to check in the meantime.
Ready to get the door moving again?
Call with the symptom, or text a photo of the door and the opener, and we will name the part and the posted price before anyone drives out.